Fresh Prep Kitchens - FAQs
     
 
Privacy and Security
 
Fresh Prep Kitchens, LLC is committed to protecting the privacy of our customers and using information responsibly. Please read below for detailed information about our privacy policy.

Privacy Policy
We believe that ensuring your privacy is an important part of business. Our policy is to maintain the privacy and security of our customer's personal information. Fresh Prep Kitchens, LLC, or any other division of Fresh Prep Kitchens, LLC, does not and will not sell, rent or give away any of our customer information. This information includes but is not limited to, your name, address, phone number, e-mail address, fax number, or credit card information.

How We Use Information
Contact information (email address, telephone number, address, etc.) from your order form is used only to send your orders and information about your orders to you. Financial information (credit card numbers, credit card expiration dates, etc.) that is collected is used only to bill you for your order and is not stored. All personal and financial information in encrypted upon entry. Information collected on any of our forms may be used only by Fresh Prep Kitchens, LLC to contact you, whether by phone or via automated emails, in response to your order submission.

Cookies
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. They make it possible for us to store contents of your shopping cart until you are ready to check out.

How We Collect Information
Our site uses a secure server (SSL) certified by COMODO to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records.

Your Agreement
By using our web site or purchasing a product from us, you agree to the collection and use of information as set forth in this privacy policy. We may from time to time update this policy. We will post any changes to our policy on this page so that you are always aware of what information we collect and how we use it.

Security Policy
Online Payments
All credit card orders placed through our site are handled by our secure payment gateway provider Authorize.net. We chose this company because of their strict adherence to your privacy. Whether ordering for yourself or for products to be shipped to someone else, you will be asked to provide contact information, such as name, address, email address, phone number, and credit/debit card information (encrypted upon entry). We do not share this information with any outside parties. We will not distribute customer information to be used in mailing lists, surveys, or for any other purpose.


© 2003 Fresh Prep Kitchens, LLC 504 A Front Street, Santa Cruz, CA 95060 | (831) 429-1390 | Fax (831) 429-1493  
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